Legal
Privacy Policy
Last updated: 2025 · Version 3.1
MateBook NH operates a hardware and engineering specifications hub for ultrabook processors, display gamut accuracy, thermal cooling benchmarks and battery longevity standards. This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, request a lab test, download a benchmark report or contact our team in Manchester.
We are established in the United Kingdom and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) as retained and amended by the Data Protection Act 2018, together with the Privacy and Electronic Communications Regulations 2003 (PECR) for cookies and electronic marketing.
1. Who is the Data Controller
MateBook NH is the data controller responsible for your personal data under Article 4(7) of the UK GDPR. Our details are:
- CompanyMateBook NH
- Address45 Deansgate, Manchester M3 2BW
- Email[email protected]
- Phone+1-603-624-7381
We are not required to appoint a statutory Data Protection Officer for our processing activities, but a designated privacy contact is reachable through the details above and answers all data protection queries.
2. Personal Data We Collect
- Identity and contact data — name, company, email address, telephone number and any details you submit through our enquiry and quotation forms.
- Project data — device models, chassis identifiers, panel specifications, benchmark configurations and test requirements you send to the lab.
- Transaction data — orders placed from our Lab Test Price List, invoicing details and payment references. Card data is handled by our payment provider and never stored by us.
- Technical data — IP address, browser type and version, operating system, device type, screen resolution and referring URL.
- Usage data — pages viewed, such as Ultrabook Processors, Display Gamut Accuracy, Thermal Cooling Benchmarks and Battery Longevity Standards, plus time on page and download events.
- Cookie data — identifiers and preferences described in our Cookie Policy.
- Marketing preferences — your opt-in status for technical bulletins and benchmark releases.
3. Purposes and Lawful Bases
Under Article 6(1) UK GDPR we rely on the following lawful bases:
- Contract (Art. 6(1)(b)) — to deliver ordered lab tests, benchmark reports and related services.
- Pre-contractual steps (Art. 6(1)(b)) — to prepare quotations and answer specification enquiries.
- Legal obligation (Art. 6(1)(c)) — to keep accounting, tax and VAT records as required by UK law.
- Legitimate interests (Art. 6(1)(f)) — to secure the website, prevent fraud and abuse, improve technical content and understand aggregate readership of our benchmark pages. We have completed a legitimate interests assessment and you may object at any time.
- Consent (Art. 6(1)(a) and PECR reg. 6 and 22) — for non-essential cookies and for electronic marketing. Consent is freely given, specific and can be withdrawn at any time.
4. Cookies and Similar Technologies
Strictly necessary cookies are set on the basis of PECR reg. 6(4). Analytics and preference cookies are set only with your consent, which you can grant, refuse or change at any time.
5. Retention Periods
- Enquiry and quotation records — 24 months from last contact.
- Contract, invoicing and tax records — 6 years from the end of the financial year, as required by UK tax rules.
- Benchmark project files and test data — 36 months, unless a longer period is agreed in writing.
- Server and security logs — 12 months.
- Analytics identifiers — up to 14 months.
- Marketing consent records — until withdrawal plus 24 months as proof of compliance.
6. Sharing and International Transfers
We never sell personal data. We share it only with processors acting on documented instructions — hosting and infrastructure providers, email and CRM platforms, analytics providers, payment and accounting services, and professional advisers — and with authorities where the law requires it.
Where a processor is located outside the United Kingdom, transfers rely on the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or a UK adequacy regulation, supported by a transfer risk assessment as required by Article 46 UK GDPR.
7. Your Rights
Under Articles 15–22 UK GDPR and the Data Protection Act 2018 you have the right to:
- obtain access to your personal data and a copy of it;
- request rectification of inaccurate or incomplete data;
- request erasure where processing is no longer necessary or lawful;
- request restriction of processing;
- receive your data in a structured, machine-readable format (portability);
- object to processing based on legitimate interests, including profiling;
- withdraw consent at any time, without affecting prior lawful processing;
- lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.
8. How to Exercise Your Rights
Send your request to [email protected], call +1-603-624-7381, or write to 45 Deansgate, Manchester M3 2BW. We respond within one month of receipt; complex requests may be extended by two further months, and we will tell you if that happens. Requests are free of charge, although a reasonable fee may apply to manifestly unfounded or repetitive requests. We may ask for proof of identity to protect your data.
We encourage you to contact us first, but you always have the right to complain directly to the ICO.
9. Security, Children and Changes
We apply TLS encryption in transit, access controls, least-privilege permissions, regular backups and staff confidentiality obligations. No system is entirely risk-free, but we notify the ICO within 72 hours of any notifiable personal data breach under Article 33 UK GDPR and inform affected individuals where the risk is high.
Our services are directed at engineering professionals and are not intended for children under 16; we do not knowingly collect their data.
We may update this policy to reflect legal or operational changes. The revision date above always shows the current version. Related documents: Terms of Use, Cookie Policy, Impressum and About the Test Lab.
Disclaimer: this document is a standard template provided for general information and does not constitute legal advice. It does not replace a consultation with a qualified data protection lawyer who can assess your specific processing activities under the UK GDPR and PECR 2003.